Work ethic is a set of values which expects the employee to arrive on time, also known as punctuality to work diligently throughout the working day, to show initiative and to be able to work within a team. All of these factors add up to be being a good employee.
Web Definition-
“Work ethic is a set of values based on hard work and diligence. It is also a belief in the moral benefit of work and its ability to enhance character. A work ethic may include being reliable, having initiative, or pursuing new skills”.
Soft Skills –
Soft skills are skills that influence how people interact with each other, e.g. analytical thinking, creativity, diplomacy, more or less good effective communication, flexibility, leadership, listening skills, problem solving, team building and a readiness for change these skill would go towards help you work as part of a team more efficiently.
Web Definition-
“Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Soft skills are often described by using terms often associated with personality traits, such as: Optimism, common sense, responsibility, a sense of humor and integrity”.
Goals -
Goals are the end result towards which your effort will be directed as you strive to complete or achieve your goals; provides general purpose and direction keeps you on track and focused and can also be used to set quality standards.
Web Definition-
“A goal or objective is a desired result an animal or a system envisions, plans and commits to achieve—a personal or organizational desired end-point in some sort of assumed development”.
Strategies -
A strategy is a systematic plan of action. The way you think plan out and attack you desired objectives.
Web Definition-
"Strategy is the direction and scope of an organisation over the long-term: which achieves advantage for the organisation through its configuration of resources within a challenging environment, to meet the needs of markets and to fulfil stakeholder expectations".
Objectives -
Objectives are very similar to are similar to goals. However, goals are broad and general, whereas objectives are narrower and more precise. Goals are intangible (such as, ‘improve your general fitness’) but objectives are tangible (for instance, ‘practise until you can do twenty press-ups in one go).
Web Definition-
“Something that one's efforts or actions are intended to attain or accomplish; purpose; goal; target: the objective of a military attack; the objective of a fund-raising drive”.
Prioritising -
Prioritising is identifying which tasks are most important and putting these at the top of your ‘to do’ list also know as ordering or being a neat and tidy worker.
Web Definition-
“To make something a priority which means to make it the most important thing you need to do”.
2011
Diary -
A Diary is a book in which space is set out – days months weeks, hours, time slots – to record events (past present or future). Also called an appointment diary, this provides a written record of how you have spent your time and what will be on your agenda in the future. Mainly for younger girls or teachers or students called homework diaries
Web Definition –
“A diary is a record (originally in handwritten format) with discrete entries arranged by date reporting on what has happened over the course of a day or other period”.
Targets -
A target is an objective or goal; something to aim for. Or try to aim for a target or record like breaking a Guinness world record.
Web Definition -
“A target market is a group of customers that the business has decided to aim its marketing efforts and ultimately its merchandise. A well-defined target market is the first element to a marketing strategy”.
(http://en.m.wikipedia.org/w/index.php?title=Target_market&mobileaction=view_normal_site) last accessed on 10-11-2011
In-Trays -
An in tray is a physical tray for paperwork, or electronics like an Inbox such as that provided by email software like Microsoft Outlook.
Web Definition -
“The system tray (or "systray") is sections of the taskbars in the Microsoft Windows desktop user interface that is used to display the clock and the icons of certain programs so that a user is continually reminded that they are there and can easily click one of them”.
Independence -
An independent person is someone that is able to act without depending on others, e.g. for financial support, approval or assistance in completing a task they want to do everything on there own or without the help of others.
Web Definition -
“Not influenced or controlled by others in matters of opinion, conduct, etc.; thinking or acting for oneself: an independent thinker.”
Facts -
A fact is a statement that can be proven true: they are either true or false. Data can be collected and used as evidence of proving a statement or any manor of speech correct.
Web Definition -
“Something that actually exists; reality; truth: Your fears have no basis in fact. Fact is also something known to exist or to have happened: Space travel is now a fact”.
Opinion -
An opinion is one person’s taught on something it is not a known fact or is not true. For Example the way a friend dresses or their taught on a movie it doesn’t mean it is true. An opinion is more complex: they vary from one person to the next and can change within the same person from one day to the next. Opinions can be strong or weak and may be influenced by knowledge or the lack of it of relevant facts.
Web Definition -
“A belief or judgment that rests on grounds insufficient to produce complete certainty”.
Summarise -
To summarise is to sum up the most important points of a conversation or a meeting and add them all together in one final paragraph also known as an overall ending to a discussion.
Web Definition -
“Summarising is using your own words to shorten a piece of text so that it includes only the essential information. Summaries have far fewer words than the original, but they still provide a clear indication of the main points made by the author”.
(http://www.newcastle.edu.au/Resources/Divisions/Academic/Library/information-skills/foundation-portal/referencing-summarising.html) last accessed on 24/11/2011
Paraphrase -
To paraphrase something is similar to rewording or to explain a sentence in a different way more or less to say again but using different words
Web Definition -
“A restatement of a text or passage in another form or other words, often to clarify meaning”.
Opened Question -
An open question is a question that could be answered in a variety of different ways for example: What is your favourite football team?
Web Definition -
“A question that cannot be answered with a yes or no but requires a developed answer”
Closed Question -
A closed question is one that expects a limited range of answers such as Yes/No. An example of this would be: Have you read the latest Harry Potter book??
Web Definition -
“A closed question is answered with 'yes' or 'no”.
(http://wiki.answers.com/Q/What_is_the_definition_of_a_closed_question#ixzz1ecP95xfW) last accessed on 24/11/2011
Probing Question -
A probing question is one that seeks out further information and narrows the responses down to the required answer.
Web Definition -
“To search into or examine thoroughly; question closely: to probe one's conscience”.
Frequently asked questions
Q1 What are the main attributes that employers seem to be seeking in a prospective employee?
A1 The main attributes that the employers are seeking are - Good work ethic, as well as the soft skill
Q2 What are “soft” skills and why do employers value them so much from prospective employees?
A2 The soft skills are planning and organisational skills, time management, team working, verbal and written communication skills, numeracy skills and other skills such as creativity. Employers value these so much as there is so many applicants the more soft skills the better change each applicant has of getting a job.
Q3 what are the main barriers to communication?
A3There are many different types of communication barriers the main ones are Lack of concentration, Distractions Background noise.
Q4 what do the principles of communication depend upon?
A4 The principles of effective communication depend on the type of communication that you are using. General communication skills apply regardless of the form of communication and Interpersonal communication skills come into play. When you are talking to someone face to face or when your message is being communicated so that the audience can see and / or hear you.
Q5 why must you be sensitive to cultural differences or age differences in your audience?
A5 Any cultural differences between you and your audience, or within your audience, will need to bead dressed. Some words or signs that are acceptable in one language or culture may be misunderstood or considered offensive in another, so you might choose to use different words or gestures from the ones you would usually use.
Q6Why is negative body language a barrier to communication?
A6 Negative body language can be a serious barrier in communication because the speaker can feel that the other person isn’t listening or might not want to listen to what they have to say and this will make them feel bad, unwanted, or even unappreciated
